The mystery of the missing calibration certificates
They knew the calibration had been carried out on the equipment but where were the paper certificates to prove it? On two separate occasions, the problem eventually turned out to be that they were simply misfiled. Too late for the audit!
The mystery of the missing data files
During one of the audits it was also found that some of the process data had not been archived to the on-site servers. Two months’ worth of files was simply missing. On investigation, the IT department had upgraded the servers, breaking the data collection process without notice.
With perfect timing, EcoStruxure Manufacturing Compliance Advisor demonstrated its capabilities to the operations and quality managers led by Eurotherm Heat Treatment Manager, Kevin Robinson and Business Development Manager, John Walker.
EcoStruxure Manufacturing Compliance Advisor
EcoStruxure Manufacturing Compliance Advisor is a unique online solution for managing calibration and accreditation information via a simple intuitive web interface. For easy auditing the calibration certificates can be quickly retrieved when required, and the plant overview shows which pieces of equipment are due for calibration and when. This useful tool allows maximum availability of the plant and meets compliance with standards such as Nadcap, AMS2750 and CQI-9.
Apart from the obvious benefits of 24/7 availability of all their data and calibration information, what they really liked about EcoStruxure Manufacturing Compliance Advisor was the fact it does not involve any software, eliminating the possibility of further IT mishaps. Zero maintenance and easy accessibility through a web browser combined with the total piece of mind brought by a reliable system made it a worthy investment.
We are looking forward to hearing about their next audit experience, which should be a much happier occasion.
